Help / FAQ

How can I customize a template?
After you click on one of our many video templates, you can customize it by simply clicking the "Customize Video" button. Then complete the easy step-by-step form by replacing our content with your own. It's that easy!

How much does a video cost?
All videos created on this site are free. If you want to remove the watermark and get a higher quality video, the price of a video can range from $4.99 - $29.99.

How do I pay for my video?
After you are satisfied with this video preview, click the "Download Video" button to download your video.

Will my video by delivered in High Definition (HD)?
Yes. You have the option of choosing your video to be rendered in 720p or 1080p.

Will my video contain any watermarks?
Videos download for free will contain a watermark. You are able to remove this for free later on by completing free offers.

What format will I get my video in?
MP4 or MOV.

How will I receive my video?
After you successfully complete a payment, you will automatically get redirected to your video's download page. You will also receive an email that contain your order details and a link to the download page. It may take some time for us to render your video in HD.

What payment methods do you accept?
At this time, we only accept PayPal. If you do not have a PayPal account, you may still pay with credit or debit card through the PayPal payment gateway. Contact us if you need help.

If you have any other questions or issues, please contact us by submitting a support ticket.